Privacy Policy
At Eternal Blooms, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, website and services.
1. Information We Collect
We may collect the following information when you use our services:
Personal information: Name, email address, phone number, and billing details
Service information: Cemetery location, service preferences, visit frequency, and related instructions
Communication data: Messages or requests you send to us
Usage data: Basic analytics such as pages visited and device type
We only collect information that is necessary to provide and improve our services.
2. How We Use Your Information
We use your information to:
Provide and manage memorial care services
Coordinate with trusted local caretakers
Communicate service updates or confirmations
Process payments securely through third-party payment processors such as Stripe.
We do not store full credit card information on our servers.
Improve our website and user experience
Comply with legal and regulatory requirements
We do not sell or rent your personal data to third parties.
3. Sharing of Information
Your information may be shared only with:
Trusted local caretakers for fulfilling services
Payment processors for secure transactions
Service providers that support website operations (analytics, hosting)
Legal authorities, if required by law
All partners are required to handle your data with confidentiality and care.
4. Data Security
We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While no system is completely secure, we strive to use industry-standard protections.
5. Data Retention
We retain your information only for as long as necessary to provide services, meet legal obligations, or resolve disputes.
6. Your Rights
You may request to:
Access your personal data
Correct inaccurate information
Request deletion of your data (subject to legal requirements)
To make a request, contact us at Email: information@eternalblooms.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at Email: information@eternalblooms.com
